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Dealing with Difficult People

 

Training Objectives:

To be able to identify and understand different behaviors and attitudes in others and through that understanding develop tolerance, respect, acceptance and a meaningful working relationship

 

Course Content:

o Examining and identifying difficult behaviors

o Understanding Myers Briggs

o Your attitude is the key

o The value of Emotional Intelligence

o Understanding lhe impact of change

o How to most effectively interact with difficult people

o Getting beyond anger

o Win/win strategics

o Demonstrating effective interactive communication

o Moving forward

 

 

Start Date: 
Thursday, octobre 19, 2017
End Date: 
Thursday, octobre 19, 2017
Location: 
EIA training lab
Collectivité: 
Iqaluit
Region: 
Iqaluit
Registration Deadline: 
Friday, octobre 13, 2017
Contact Email: 

Formulaire de demande

Le formulaire doit être téléchargé, imprimé, rempli, signé par l’employé(e) et le superviseur de l’employé(e). Les inscriptions sont acceptées selon l’ordre d’arrivée.