Learning Objectives: Supervisors are the liaisons between management and employees and can make or break the team’s productivity and morale. This two-day course is a great resource for those aspiring to be a leader, anyone transitioning to a supervisory role, or a refresher for those in a manager or supervisory role in the areas of effective communication, coaching skills and conflict management. We will look at various leadership styles, the benefits of coaching your team and how to effectively address workplace conflict. There are various self-assessments that will help you identify your strengths and areas for improvement. Course Content: o Leadership styles o Leadership without the title o Transitioning to leader o Delegating, accountability o Communication styles o Motivation, buy-in o Conflict resolution o Coaching for success Supplement Material
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Communication Conflict and Coaching for Supervisors
Completed application forms must be downloaded, printed and signed by the employee and the employee’s supervisor, then emailed or faxed. All registrations are accepted on a first-come, first-served basis.