Powerful Negotiation Skills: We use negotiating techniques in our everyday lives, sometimes without realizing it. In our professional lives, however, negotiating is a necessary and versatile skill. The ability to negotiate appropriately can be your edge in achieving success. Whether you're dealing with colleagues, employees, senior management, prospects, clients or suppliers, you will achieve your goals more often by using powerful, appropriate and effective negotiating strategies and techniques. You will learn how to improve your negotiating skills with a clearer understanding of highly effective communication techniques. You will better understand the ins and outs of negotiation, and develop effective strategies, tactics and counter-measures for manipulative opponents. The workshop uses experiential methods allowing you apply what you have learned and practice your new skills in a variety of methodologies. These include role plays, case studies, personal skill analysis questionnaires, games and trainer-led discussions. At the end of this workshop, you will be able to:explain the real purpose of constructive negotiation leading to win-win • Develop the emotional, logical and ethical components of a win-win negotiator • Distinguish between "positional" and "principled" negotiating • Plan and structure a win-win negotiation event • Assess personal negotiating motivation and aptitudes • Use communication skills critical to successful negotiating • Handle conflict situations as they arise during negotiation events • Identify and expand upon your personal style of managing conflict • Apply a 5-step process in managing and resolving conflicts • Close negotiations more professionally Time and Workload Management Almost everyone encounters overwork and the pressure of time constraints — even the most organized person can sometimes feel overwhelmed and frustrated. This workshop will introduce you to practical ‘how-to’ techniques to help you achieve better results, both at work and in your personal life. You will learn how to organize your time effectively and utilize self-management habits that lead to increased productivity both on and off the job. Time Management Overview • How well do you manage your time — a personal inventory • Determining time management strengths and weaknesses • Distinguishing between time and choice • Pinpointing obstacles / Identifying time wasters • Dispelling some common myths about time pressure Personal Time and Self-Management Skills • Identifying and dealing with time wasters and interruptions • How to deal with drop-in visitors • Understanding the difference between excellence and perfection • Learning when and how to say no • Clustering common tasks • Personality and Change Management
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Powerful Negotiation Skills & Time and Workload Management
Completed application forms must be downloaded, printed and signed by the employee and the employee’s supervisor, then emailed or faxed. All registrations are accepted on a first-come, first-served basis.