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Conflict Resolution - Kugluktuk

To help participants understand that conflict is the normal outgrowth of the diversity that characterizes our thoughts, attitudes, beliefs and perceptions and that each of us has the power over whether conflict becomes a negative or positive experience

Course Content:

  • Reviewing factors leading to conflict
  • Examining conflict management strategies
  • Exploring 5 styles used in responding to conflict and learning when to use each style
  • Factors that can facilitate conflict resolution
  • Examining the positive aspects of conflict
  • A new look at conflict
  • Popular but ineffective approaches to conflict resolution
  • Establishing conflict partnerships
  • Ground rules for effective conflict resolution
  • Examining the conditions that facilitate change
  • Dealing with special situations
  • Moving forward

This is a highly interactive and participative workshop. Several case studies and assessment tools are utilized to assist in the learning process. Participants will work in groups and teams and come together in plenary for open discussion, sharing and learning.

For course outline click here: COURSE OUTLINE

Course Schedule: Thurs-Fri (9:00am - 4:30pm)

Start Date: 
Thursday, novembre 16, 2017
End Date: 
Friday, novembre 17, 2017
NCC Boardroom - Kugluktuk
Contact Name: 
Grant Corey
Registration Deadline: 
Wednesday, novembre 15, 2017
Contact Email: 
Contact Phone: 

Formulaire de demande

Le formulaire doit être téléchargé, imprimé, rempli, signé par l’employé(e) et le superviseur de l’employé(e). Les inscriptions sont acceptées selon l’ordre d’arrivée.