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Advanced Communication: The Essential Verbal, Non-Verbal and Written Skills – MS Teams

Course Overview

Our ability to communicate effectively is directly linked to our success in meeting the needs of employers, colleagues, customers, and clients. Advanced Communication: The Essential Verbal, Non-Verbal and Written Skills, focuses on the core skills needed to communicate with clarity in the workplace. Participants will enhance awareness of non-verbal behaviours, practice communicating and listening with clarity and purpose, and will review best practices for writing emails and other important office documents.

Learning Objectives

  • Review the three “C’s” of effective communication and how to apply them at work.
  • Overcome the barriers to effective communication.
  • Recognize the impact of nonverbal communication on interpersonal relationships.
  • Apply the principles of authentic powerful listening to become a more engaged communicator.
  • Develop strategies for writing and editing e-mails, reports, and letters more concisely and effectively.
  • Improve the quality of your messages, sentences, paragraphs, and words.

This course will be facilitated by a Memorial University instructor from the Faculty of Business Administration. 

Important Information:

  • All GN employees are welcome to register for the course, but participants are expected to complete the course based on Mountain Standard Time (MST) from 9 – 4:30 pm.  
Start Date: 
Tuesday, December 7, 2021
End Date: 
Tuesday, December 7, 2021
MS Teams
Across Nunavut
Contact Name: 
Grant Corey
Registration Deadline: 
Monday, December 6, 2021
Contact Email: 

Application Form

Completed application forms must be downloaded, printed and signed by the employee and the employee’s supervisor, then emailed or faxed. All registrations are accepted on a first-come, first-served basis.