By the end of the course participants will have an understanding of:
- How to maximize personal effectiveness as a manager;
- How to establish effective teams;
- Effective management communication techniques.
Improving Personal Effectiveness as a Manager - Managing Stress, Time Management, Identifying Priorities, SMART Goals, Delegation and Personal Style Assessment
Establishing Effective Teams - Different Team Types, Benefits of Team Work, Factors for Team Success, Team Performance Curve, Understanding Teams, Characteristics of High Performance Teams, Barriers to Effective Teams, The Role of the Team Leader, The Role of Team Members and Checklist for Creating Effective Teams
Improving Effective Communication as a Manager/ Leader - Why Talk About Communication, Common Communication Barriers, The Process of Understanding, Elements of Effective Communication, Getting Good Information from Others: Working in a Team, Communication Response Styles, Addressing Key Communication Barriers and Tips for Networking
Date and Times
All GN employees are welcome to register for this course, but it will be offered based on Eastern Standard Time (EST) from 9:30am-4:30pm. Participants enrolled are expected to complete this course based on this time zone.