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Managing & Leading with Emotional Intelligence – MS Teams

Every day Supervisors and Managers at all levels are challenged to produce results through the effective management of processes and the leadership of others. It is critical to recognize that people bring both their minds and their emotions to work and the reality is that emotions drive performance. The research is clear—leaders who have higher levels of emotional intelligence create positive work environments, generate higher levels of employee engagement, deliver higher performance, manage change better and experience less work‐based stress.

Emotional Intelligence (EQ) is the single most important leadership competency in the contemporary workplace!

This program explores the basic theory and practice of emotional intelligence and quickly moves on to the application of EQ to a wide range of management and leadership issues.

Program Topics:

  • The theory of EQ—concept, model, applications
  • Neuro science and EQ
  • EQ and leadership success—case studies
  • A social‐technical model of the workplace
  • Why engagement is a leadership issue—not an HR issue
  • Social and motivational factors in performance
  • Critical leadership EQ competencies
  • Self‐assessment and optional data interpretation
  • Open discussion of the challenges in developing EQ skills, attitudes and behaviours
  • Personal Action Planning
  • Becoming an “Authentic” Leader—Harvard research
  • Signalling and modelling as EQ skills
  • Emotional intelligence in:

‐ Recruiting
‐ Motivation
‐ Team building
‐ Performance management
‐ Change management
‐ Conflict resolution
‐ Career management

Start Date: 
Tuesday, January 18, 2022
End Date: 
Wednesday, January 19, 2022
MS Teams
Across Nunavut
Contact Name: 
Grant Corey
Registration Deadline: 
Monday, January 17, 2022
Contact Email: 

Application Form

Completed application forms must be downloaded, printed and signed by the employee and the employee’s supervisor, then emailed or faxed. All registrations are accepted on a first-come, first-served basis.