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Conflict Management - Rankin Inlet

Learning Objectives:

To help participants understand that conflict is the normal outgrowth of the diversity that characterizes our thoughts, attitudes, beliefs and perceptions and that each of us has the power over whether conflict becomes a negative or positive experience.


Course Content:


  • Reviewing the factors leading to conflict
  • Examining conflict management strategies
  • Ways to turn conflict into feuds
  • Factors that affect conflict resolution
  • Examining the positive aspects of conflict
  • A new look at conflict o Popular but ineffective approaches to conflict resolution
  • Establishing conflict partnerships o Ground rules for effective conflict resolution
  • Examining the conditions that facilitate change
  • Essential steps to conflict resolution
  • Dealing with special situations
  • Moving forward


This is a highly interactive and participative workshop.  Several case studies and assessment tools are utilized to assist in the learning process.  Participants will work in groups and teams and come together in plenary for open discussion, sharing and learning.

Note: The course outline may be subject to change.


Target Audience: General


Schedule: Monday - Tuesday 9am - 4:30pm





Start Date: 
Monday, January 29, 2018
End Date: 
Tuesday, January 30, 2018
Roman Catholic Meeting Room
Rankin Inlet
Contact Name: 
Cecilia MacCallum
Registration Deadline: 
Monday, January 22, 2018
Contact Email: 
Contact Phone: 

Application Form

Completed application forms must be downloaded, printed and signed by the employee and the employee’s supervisor, then emailed or faxed. All registrations are accepted on a first-come, first-served basis.