Intercultural Communications

Overview

This interactive workshop will allow participants to become comfortable communicating with people from diverse cultural backgrounds by learning how to: identify elements of culture which affect intercultural interaction, recognize communication styles which contrast with our own, interpret messages sent in contrasting communication styles, recognize non-verbal cultural differences, identify and avoid typical intercultural misunderstandings and conflicts, and practice communication skills that are both effective and respectful.

Learning Objectives

• Culture and its impact on workplace communication
• Cultural dimensions and their impact on communication
• Treatment of emotions
• Different communication styles 
• Interpersonal perception
• Suspending judgment
• Strategies to effectively and respectfully communicate "interculturally"
• Inclusive language
• Personal commitment and action plan

Date & Times:

May 30-31, 2024

Important Note:

Please note the time zone for your selected course.